Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect information you voluntarily provide through quote request forms, service inquiries, blog comments, and event registrations (for example: name, company, email, country, phone, product interest, and project brief). We also collect limited technical information when you visit the Site (such as IP address, browser type, pages viewed, and referring URL) through cookies and similar technologies.

2. How We Use Information

• Respond to production, service, lease, and parts inquiries.
• Route inquiries to the appropriate applications engineer or regional service organization.
• Deliver requested content such as datasheets, case studies, and operator training resources.
• Improve the Site experience, measure content performance, and diagnose technical issues.
• Send marketing communications about Konica Minolta production printing solutions where you have opted in.

3. Sharing & Transfers

We may share information with Konica Minolta affiliates, authorized distributors, and service partners who support your specific inquiry, subject to equivalent confidentiality and data-protection obligations. We do not sell personal information to third parties.

4. Cookies & Analytics

The Site uses cookies and web analytics to understand traffic patterns and improve content. You can disable cookies in your browser settings; some parts of the Site may not function correctly if cookies are disabled.

5. Data Retention

We retain inquiry information only for as long as needed to fulfill the purpose for which it was collected, satisfy legal or regulatory obligations, and support legitimate business operations. Machine telemetry collected under a service agreement is governed by the agreement's terms.

6. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No internet transmission is fully secure; we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law (including GDPR, CCPA, and equivalent regimes), you may request access to, correction of, deletion of, or portability of personal information we hold about you, and may object to certain processing. Submit requests through our Contact page.

8. Children

This Site is intended for B2B use by professional print shops, packaging converters, corporate in-plants, and similar organizations. It is not directed to children under 16 and we do not knowingly collect personal information from children.

9. Updates

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Material updates will be posted here with a revised "Last updated" date.

10. Contact

For privacy questions, data-subject requests, or concerns, contact our privacy team through the Contact page.